Privacy Policy

xarvio FIELD MANAGER ("Service") is provided by BASF Canada Inc. (collectively referred to herein as "BASF", "we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, transfer, and retain (collectively referred to as "process", "processed" or "processing") your personal information in any format in connection with your use of the Service.

By using the Service, you are agreeing to the terms of this Privacy Policy.

Personal Information We Process And How We Use It

In the course of your use of the Service, we will process your personal information as follows:

Accessing our Website / App

When you access the Service, your browser/end device transmits certain data to our web server for technical reasons in order to provide you with the information you have accessed. To enable you to use the Service, the following information is processed:

IP address of your terminal device;
Information about your browser;
Your computer's operating system and screen resolution;
Date and time of your call;
Status information (e.g. error messages); and
Your mobile device's operating system.

In order to protect the legitimate interests regarding our IT security, we will store this information for 3 months in order to initiative a derivation of personal information in the event of unauthorized access or attempted access to local servers. In addition, we store this information for troubleshooting purposes to ensure the stability and availability of our Service.

Registration and Login

In order to use our Service, you must first register with a user account. In doing so, you can define your own personal login data for later registration. To enable you to register and login, the following information is processed:

First and last name;
Contact information (including e-mail address and telephone number for inquiries);
The payment method you have chosen;
Username and password; and
Log file about your logins, including timestamp.

This information will automatically be deleted if you deactivate your user account.

Use of the Functions

In order to provide the functions of our Service, certain information pertaining to your agricultural field(s) must be processed, including GPS data on the position of your agricultural area, as well as agronomic data (e.g. data on the individual planting (crops) of your agricultural area, and harvest data).

In addition, should you contact us by phone or e-mail for any inquiries about the Service and its features or a technical issue, your contact information will be processed to handle your request.

Further Development of Services

In order to further develop and improve the Service, we process GPS data on the position of your agricultural area. In doing so, we use a scale of 10km x 10km to exclude the reference to a specific field as far as possible. The processing is necessary in order to be able to take into account the geographical location of your agricultural area and associated special features in the further development.

Error Analysis and Correction

If there are any malfunctions or crashes during your use of the Service, an error report is generated, which we analyze to identify the source of the error and try to eliminate it. This is necessary to provide you with our Service as error-free as possible and in the quality you expect. If you do not want to share such error reports with us, you can deactivate this function via the settings. However, this will result in us not being able to detect and correct any malfunctions and thus the quality of the Service may suffer.

Newsletter

If you have consented to receiving electronic messages from us, we process your e-mail address to send you our newsletter with information about our services and products, as well as other commercial-related messages. You can unsubscribe from receiving electronic communications any time by following the directions that are outlined in the e-mails you receive.

Business Activities of BASF Canada and Group Companies

We will use your personal information for the following purposes regarding general business activities of our company and our affiliates/related companies that have BASF SE as their parent company ("BASF Group Companies"):

To develop, implement, market, promote and sell products, services, and special offers;
To purchase, acquire and solicit products, services, and special offers from our suppliers;
To manage our business and provide day-to-day services including, but not limited to, ordering, shipping, delivering, invoicing, collecting, establishing credit arrangements, administering rebates, discounts and special programs, processing payments, managing accounts, and supply chain activities;
To investigate and respond to customer inquiries and complaints;
To establish customer, supplier, distributor, and retailer relationships and to communicate with customers, suppliers, distributors, and retailers;
To research, develop and improve existing and new products, technologies, and services;
To provide information and training to customers, suppliers, distributors, and retailers about existing and new products and services of BASF, including the use of such products and services;
To manage and promote the business activities of BASF, including the development and evaluation of business plans;
To review and assess market trends and activities impacting our business;
To secure and protect the safety and well-being of our customers, suppliers, distributors, retailers, the community and the environment;
To better understand our customers, online visitors, suppliers and service providers, we may analyze your information in aggregate form (which will not identify you personally);
To administer or enforce our rights under an agreement or otherwise protect BASF and its rights;
To develop and manage our business and operations;
To carry out other purposes which are identified to you and to which you consent; for example, in any terms of use or agreements related to a specific product or service of BASF;
To meet requirements imposed by law; including court orders, subpoenas, or compliance with the legal process; and
To facilitate reorganizations of our business, including change of ownership, sale, merger, liquidation, acquisition and transfers.

Your personal information may be shared with and processed by other parties including:

Any person or entity with your consent;
Any person or entity within the BASF Group Companies;
Third parties who provide services to us or on our behalf for the purposes described in this Privacy Policy, including but not limited to, IT, application development, maintenance, marketing, database management, data processing, risk management, office support, logistics services, payment processing, and customer service. This includes contracting with BASF Digital Farming GmbH, a German entity, for provision of the Services;
Law enforcement, government, and regulatory agencies, courts of law, and other public and government authorities in accordance with legal requirements;
Third parties to administer or enforce our rights under any agreement;
Any person or entity in emergency situations that threaten the life, health or security of an individual, the community or the environment; and
Third parties in the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of BASF or a BASF business unit or department or product(s).

Third parties may not use or disclose personal information for any purpose other than providing the services on our behalf or our affiliates' behalf or for any purpose other than as set out in this Privacy Policy or as otherwise required by applicable law.

Where Personal Information Will Be Stored

As a global company, we use the resources of our affiliates and third-party service providers to process and store personal information for the purposes described in this Privacy Policy. This may involve your personal information being stored or processed within Canada (but outside the province/territory in which you reside) or any other country where the service providers, BASF or BASF affiliates maintain facilities. In the event we transfer your personal information to another province/territory within Canada or outside Canada:

When we engage third parties to provide services to us, we will endeavour to use contractual means to help ensure a comparable level of protection is maintained while the personal information is in the possession of the third party. In some cases, these third parties may be located in Canada but outside of the province/territory in which you reside, or outside of Canada (e.g. the United States, Germany and/or India) and the personal information may be subject to the laws of that jurisdiction and no contractual provision can override those laws. Similar to Canadian law, where third parties are located outside Canada and/or the province/territory in which you reside, law enforcement agencies or other governmental authorities in those jurisdictions may obtain access to personal information where access is permitted or required by the law of the applicable jurisdiction. Confidentiality and the security of information are key considerations for BASF in any outsourcing arrangement to third parties, both inside and outside Canada. To access information about our policies and practices with respect to service providers outside Canada, please contact our Privacy Officer, who is able questions about such service providers.
When we disclose your personal information to BASF affiliates and BASF Group Companies, the personal information may be subject to the laws of that country. We require our affiliates to take appropriate steps to safeguard personal information in line with locally applicable data protection requirements.

We keep your personal information as long as necessary to fulfil the identified purposes, or as required or permitted by law.

How We Protect Your Personal Information

We take the security and privacy of your personal information very seriously. Accordingly, we implement reasonable physical, organizational, and technological security measures designed to protect the confidentiality of your personal information against loss, theft and unauthorized access, misuse, disclosure, copying, use, and modification, taking into account the risks involved in processing and the nature of such personal information. Reasonable measures may include locked filing cabinets and restricted access to offices or designated areas; using security clearances, passwords, firewalls, and encryption; and limiting access on a "need-to-know" basis, each alone or in combination depending on the nature of such personal information. Please understand, however, that no security system is completely secure. We cannot guarantee the security of any personal information that you transmit, and any transmission is at your own risk.

Your Rights

Consent

We collect, use, and disclose your personal information with your consent as permitted or required by law. Your consent to our collection, use and/or disclosure may be express or implied.

Usually, we will seek your consent to use and/or disclose your personal information at the time of collection. In some circumstances, we may seek consent after we have collected your personal information but before we use it (for example, if we want to use the personal information for different purposes than previously identified).

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Please send all communications with respect to the withdrawal of your consent or any change to your consent in writing, addressed to our Privacy Officer.

In most circumstances, we will collect your personal information directly from you. From time to time and with your consent where required by applicable law, we may engage others, such as our distributors or retailers of our products, to collect your personal information on our behalf.

Accuracy

We will try to ensure that your personal information is accurate, complete and up-to-date as necessary for the purposes for which it will be used.

Individual Access

We will provide access to your personal information upon your written request to our Privacy Officer using the contact information below, to the extent required by law. We will attempt to respond to your written request within thirty (30) days. We will advise you in writing if we cannot meet your requests within this time limit. You may challenge the accuracy and completeness of your Personal Information and have it amended as appropriate.

Accountability, Openness, and Compliance

We are responsible for all personal information under our control.

We have designated a Privacy Officer who is accountable and responsible for compliance with this Privacy Policy and addressing inquiries and concerns. If you have questions or concerns about this Privacy Policy and our procedures, please contact our Privacy Officer as set forth below.

Cookies

We collect information using "cookie" technology on the Service's website. Cookies are small packets of data that a website stores on your computer's or mobile device's hard drive (or other storage medium) so that your computer or device will "remember" information about your visit. We use both first and third-party session cookies and persistent cookies. Where available, the ability to accept cookie placement may be found in a cookie banner first displayed on the Website and, if available, in the cookie preferences.

We use Session Cookies to make it easier for you to navigate the Service's website. A session ID cookie expires when you close your browser.

In some cases, we may associate information that you have provided to us (e.g., e-mail address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our website or other BASF websites or platforms (e.g., e-mail open rates, URL click-throughs).

If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device and, where available, may decline the placement using a cookie banner. Please consult your browser's documentation for information on how to do this and how to delete persistent cookies via your browser. However, if you decide not to accept cookies from us, certain aspects of our Service's website or other BASF websites or platforms may not function properly or as intended.

In the following table, we describe the cookies used in providing the Service on its website in detail.

Cookie	Purpose and Content	Validity
DF_TOKEN	DF Token: Encoded token used to authenticate you within the service provided by Field Manager	Session duration
Gigya	apiDomain_APIKEY: Encrypted token for user authentication at GIGYA. Please see here for the full list of Gigya cookies.	Session duration

Links To External Websites

The Service and its website may contain links to third-party websites. These third-party websites may collect information about you if you click on a link and may automatically record information about your browsing behaviour every time you visit a site. We have no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Amendments To This Privacy Policy

This Privacy Policy is effective as of the "last updated" date at the bottom of this Policy. We reserve the right to modify this Privacy Policy at any time and for any reason with or without notice to you. By using the Service after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, and without prejudice to the foregoing, our use of your personal information is governed by the Privacy Policy in current effect. We encourage you to refer to it on a regular basis.

Contact Us

Email: Privacy.Officer@basf.com

Mail: BASF Canada Inc.

Attn: Marian Van Hoek, Privacy Officer

5025 Creekbank Road, Building A, Floor 2

Mississauga, ON L4W 0B6

Last Updated: July 18, 2022